The bottom line on your Local Phone Number

Posted by Logan Marshall on August 25 in 5. Communications |

Local phone numbers.

Not all people or businesses feel they benefit from using large national firms. In fact a number of people would much rather deal with small local firms than a large multinational company. They believe the level of customer care is greater from a small business and that they are much more likely to be given the personal touch. For this reason some companies may choose to opt out of the toll-free number and go for a local number instead. However, there is no reason you can’t do both. You can use a toll-free number to attract customers from the other end of the country and a local number to promote your services to potential local customers.

Local national.

Call porting is a service that can be offered by a number of telephone service providers. This means that if you have a large amount of business comes in from one area you can use a local number for that area and have the numbers ported to your office, wherever that may be. You can offer the local business benefits without being a local business.

Low cost.

Not only are you offering customers a low cost phone number by using a local number, but also you are reducing your own costs when compared to the toll-free number. For standard local numbers you won’t have to pay a penny. For a long distance call on a local rate you will be expected to pay, but not the same price as a toll-free number. The cost of this service can be as low as 1 cent per minute.

The bottom line on local phone numbers.

Not every customer wants to place their business with a large firm that has numerous offices. Local phone numbers appeal to a number of people because of the personal approach that the local business can provide. By giving both a toll-free number and a local phone number you can appeal to people who are looking for the personal approach or the comfort that a large and popular business can give.

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